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The Service Tier choices are:  FREE | BRANDED | PRO | ENTERPRISE
Inside of Branded and Pro there are two different plan levels and each plan level has a month-to-month or year pay option.

BRANDED
      • Standard plan $10/month or $100 up front for 1 yr:  5,000 links (max account size), 500 links/month (max new URLs in a month), 500 API calls/day (max API requests in a day), 2,500 redirects (clicks per link per day)
      • Multi plan $20/month ($200/yr):  all standard features + multiple user functions and 5,000 redirects

PRO
1 month of bitly costs the same as 1 yr of TINY!
      • 50k plan $99/month ($990/yr):  50,000 links/month, 10,000 API calls/day, 15,000 redirects
      • 150k plan $249/month ($2490/yr):  150,000 links/month, 25,000 API calls/day, 25,000 redirects

NOTE: All plan limits can be fine tuned at the individual user level. If one of the above limits is close, but just needs a small tweak for your application to work, Contact Us. Seeing too many options? Submit this short questionnaire and we'll steer you to the right plan.
Branded automatically includes a two week free trial. Request a free trial period with any of the other programs as well.

Tiny.cc (free), Branded, Pro and Enterprise are isolated and separate services. There is no central signup/login.

• Be sure you sign up on the service tier of your choice.
• Be sure to always login at that same site/address.

Tiny.cc (free) is our only service that includes a default domain for public short links. Branded, Pro and Enterprise all make use of private domains ("custom" or "branded" domains).

If you aren't interested in branding aspects and need custom features for a high volume project or even just so that you can use features that come with our Branded service, contact us about having a domain set up for free.
It won't be a perfect domain. For help in that area see Resources

NOTE: The domain you use for short URLs must be dedicated to that single purpose only. It can't be both your website domain and short URL domain at the same time.
However, you can use a subdomain for short URLs. The root domain to your website is mysite.com for example. So the root domain is tied up and unavailable for short URLs. But a subdomain such as s.mysite.com can be created and used for short URLs. It doesn't need to be "s" it can be any single character or combination of characters.
Quick summary of how domain/subdomain would work:
• Website = mysite.com
• Short URLs = s.mysite.com

A redirect is a short link click. Plan limits specify the maximum number of clicks per day allowed for any single link. If redirect limits are hit, visitors can still reach destination URL by clicking through an interstitial page. The interstitial is same as our URL Preview page. To view your account limits Login and go to: Settings

Plan limits specify the total number of requests per day that can be made to TINY API. It means any type of API request, not just shortening URLs. See API documentation for a more detailed description of requests and methods. To view your account limits Login and go to: Settings

Branded domain accounts ($10/month) have a total max size limit of 5,000 URLs. Our Pro and Enterprise services have no total size limits. Instead, limits are specified in URLs per month. To view your account limits Login and go to: Settings

• With our subscriber services, short hashes are a private space. This means you never need to worry about hash availability of your custom URLs! Everything will be available.

Short links = domain + short hash (myshortdomain.com/obza4). Short hashes can be random or custom. A custom URL contains a custom short hash. If nothing is entered into customurl box, the default short URL will be generated with random characters. But you have the option of entering chosen characters or a keyword into this box to give the URL an alias or nickname (alpha-numeric characters, underscores, and dashes are allowed). As you add new links, random hashes will begin with zero and and continue in a series like this: 0,1,2,3,4,5,6,7,8,9,a,b,c ...
Note: custom URLs on the tiny.cc (free) site are on a first come basis. That means you can use a custom hash only if it has not already been taken by another user.

Tiny logo Bitly logo Google logo
($) ($$$$$) (0)
Private Short Links Customized link keywords can't be taken by other users. Never any shared keyword collisions.
Transcribe Friendly Links Can pick between using case sensitive custom link keywords or case neutral. Case sensitive leads to more errors when manually entering (links used in printed media or audio).
Unique Short Links Can create different short hashes for same long URL. Not forced to share one link among all users (limitations of Bitly method is ditched).
Link Editing Editing ability for short or long URL. Publish a link and change where it points later.
Private Click Data Goo.gl and Bitly allow full public access to link's traffic stats.
Link Notes Add notes to individual URLs.
Tag & Folder Management User-friendly link management system for labeling and organizing URLs. Filter by campaign, date, name, etc.
Link Notifications Daily email notifications for links that you are closely monitoring.
Excel Reports Click data that opens directly in Excel. Presented in a standard row x column form, ready for crunching. Reports generated by date ranges from your account or by tag query options.
QR Codes For All URLs TINY includes QR sizing options for print or online usage. And management is a snap with our tag & folder system.
Google Analytics Integration. Associate your Google Analytics or other tracking codes with all short links - to save pageview events and see link stats with Google Analytics.
Autodelete Links Set links to expire on certain dates.
Routing Filter Filter your audience depending on who is clicking. Set up rules to detect country, language, browser type or device OS and dynamically switch landing pages.
Custom Root Page Lets you set a custom "homepage" URL. Applies to any redirect involving a missing short hash, such as myshortdomain.com/ (hash omitted).
Custom 404 Page Lets you set a custom "landing" or error page URL. Used in cases where visitor makes an error in the short hash.
404 Reports Links not found report. Good for finding specific click errors made by your audience, such as typos or involving case sensitive short hashes.
Link Migration Import/Export tools and services - in CSV or XML with no lost data.
Click Stats Click charts and traffic stats - location, referrers and devices.
City Level Click Tracking Expanded reporting option, can locate clicks down to the region and city level.
HTTP Redirect Options HTTP redirect codes come into play if you edit often or need SEO benefits.
Special Characters Supports accented or special characters in your custom domain or destination URL. Accepts internationalized domain name (IDN) directly - punycode version not needed.
Traffic Exclusion Filter out clicks that come from your home or work IP addresses so that reporting reflects only real visitors and not testing from your internal organization.
Multiple User Supports multiple account users with different levels of access.
Bookmarklet One-click URL shortening anywhere on the web with bookmarklet.

Click to see expanded list >>

Custom URLs are case sensitive by default. This means if you make it with capital letters then the redirect must be used with capitals also otherwise will result in an error. The exception to this is when your account is configured to use case neutral redirects (Settings > Redirect Settings).

• Case sensitive gives more custom hash options. /page and /Page are different links because of a capital letter difference.
• Case neutral is better for printed media. /page and /Page are treated as the same link. Capital letters are ignored. When users enter links manually from a printed or audio source, capitalization mistakes are more frequent. If links are used only online, case related mistakes are less likely due to copy and paste techniques.

Depending on the particular subscription or service plan you sign up for, multiple users are supported. We call them Satellite accounts and are separate logins managed under a single branded domain. The functions and privileges of individual satellite accounts revolve around one master account can have three possible permission levels.

login to your account and go to: Manage page. The left side of page is a tag & folder navigation pane.
• Tags are link labels.
• A link can have one or multiple tags applied to it.
• Folders are holders for tags or other folders (nesting).
• Tags can be moved or renamed.
• Folders can be moved or renamed.
Tag and folder management has much in common with the old familiar file and folder management system. Structures can be as simple or as complex as needed. Organize by campaign, date, name, etc. When folders are not used or not needed, new short links automatically go into "All URLs" container.

Assigning tags to links puts them into corresponding folders at the same time
1. Create the folders you will be working with.
2. Create new tag(s) from tag & folder navigation pane. Then, still in navigation pane, click pencil icon next to the tag to edit it. The box that opens will show your pre-existing folders to pick from. Think of this as choosing and placing a tag into a folder. NOTE: As you click to open / close folders the tags will appear inside.
3. Assign by selecting (check mark) the URL or multiple URLs to be tagged (select a page at time with check box at the top). After selecting URL(s), clicking tag icon in actions bar at the top brings up a list of your pre-existing tags to pick from.

Login to your account and go to: Manage page. A note icon is located on on the left side of each link (just above envelope icon). Click to edit. When sticky note contains data the icon turns black and a mouse over will display contents of the note.

It is a method to filter your audience by setting rules to make content (destination URL) dynamically change depending on who is clicking. Complex routing trees are possible. Route your links by device, language or location. And update any destination URL at any time.
• One short link can point to different long URLs, depending on routing setup.
• A baseline link is needed as the first step. Baseline short links are root entries.
• Login to your account. Create a baseline link if you haven't already and go to: Manage page. From your links list choose the baseline short link using check mark on left side. Then click Route icon at the top of page.
• Dynamic routing basically just means giving one baseline short link --> optional destinations URLs depending on criteria settings...

Device Example
starting with a baseline link to iPhone landing page. Under routing criterion pick platform > Android > click on "http://example.com" and enter the long URL to your Android landing page, then "Add rule." All visitors (including iOS) are then routed to iPhone baseline destination. Android visitors are routed to Android destination.

Country-Browser Example
Root entry: http://custom.com/root
USA users redirected to http://custom.com/usa_node
India users redirected to http://other-site.com
China users redirected to http://custom.com/notfound
/usa_node may have it's own routing (configured separately): Windows users redirected to http://newapp-soft.com/win/
Mac users redirected to http://newap-soft.com/mac/

• Routing criteria options are: Browser Country, Platform, Language. Having trouble deciphering the 2-letter geocodes found in routing filter setup? Try this geocode decode

Daily clicks report is an option to have short link clicks data emailed to you once a day. The data is sent to email address registered under your account profile and includes Short URL, Total clicks, New clicks, and your Sticky notes (if you had attached a note to the link). Login to your account and go to: Manage page. An envelope icon is located on on the left side of each link (just below note icon). Click to add that link to daily report list. When link is included on report list the icon turns black. Click again to toggle report off for that link.

• login to your account and go to: Manage page. Check mark the link you want to edit then click Edit icon at the top of page.

Either side (short or long URL) can be changed as needed. NOTE: if your account has been set for 301 Permanent Redirects and you tested an edited URL and destination appears unchanged it is due to your browser's cache. Browsers take shortcuts to perform faster. Rather than check the TINY site to verify if anything with the link has changed since its last use - the browser assumes it has not... grabs a previously written copy and redirects using your computer's local storage - bypassing TINY servers (and incidentally bypassing stats collection). In other words the link works fine for others who click it, but appears unchanged for you, until you clear your cache. Try clearing your browser cache and cookies 307 is a temporary redirect and will not trigger caching. 302 and 303 will not trigger caching either. Redirect settings can be found under Settings > Account Settings > Redirects.

Every link will have an associated QR Code. There are two ways to retrieve a QR:
• From home page, after shortening a URL the QR Code icon will display below it. Click icon to get QR.
• From your links list. Login to your account and go to: Manage page. A QR Code icon will display in the right hand corner of every link container. Click icon to get QR.

QR Codes (mobile barcodes) are links that a mobile phone can recognize and automatically click on. Any regular URL can be changed into a mobile URL. To generate a QR Code from a newly made Tiny URL - click Get QR on home page (Recent URLs) or alternately, append /qr to any previously made tiny.cc URL. Tiny QR Codes are dynamic, meaning you can change the QR landing page anytime after the QR Code has been printed or distributed simply by editing of the destination URL from your tiny.cc account.
• Our default QR is 150px. Need a larger one? Click the "Print QR" button to get 500px. It will print out at 500 px or you can also cancel the print and Save Image As...
• You can switch the error correction level between L (7%), Q (25%), H (30%). L is the default and lowest dots per inch (DPI). For business cards and most other situations L will work fine. For customizing you will need a higher level of error correction such as Q or H.

You can permanently remove individual links or remove one page of links at time. Login to your account and go to: Manage page.
• From your links list. Select single URL using check mark on left side. Then click Delete icon at the top of page.
• From your links list. Check mark the mass action box in top left corner. This selects all URLs on page. Then click Delete icon.

You can set future dates to permanently remove individual links or remove one page of links at time. Login to your account and go to: Manage page.
• From your links list. Select single URL using check mark on left side. Then click Calendar icon at the top of page. Pick date this single link should be deleted.
• From your links list. Check mark the mass action box in top left corner. This selects all URLs on page. Then click Calendar icon at the top of page. Pick date these links should all be deleted.

To export specific URLs using CSV format, login to your account and go to: Manage page.
1. From your links list. Select a single URL using check mark on left side. Then click Export icon at the top of page.
2. From your links list. Check mark the mass action box in top left corner. This selects all URLs on page. Then click Export icon at the top of page.
The data in exported file will include: "Short Url";"Long Url";"Total Clicks";"Unique Visits"

Export/Import URLs is a download/upload tool that works in two format options - CSV or XML.
1. Login to your account and click Manage button.
2. Click Export/Import button in upper right corner of link list.

Export Function
• Applies globally to all URLs in the account.
• The data in exported file will include: "Short Url";"Long Url";"Total Clicks";"Unique Visits"
• Should easily be able to download all URLs in your account.

Import Function
• There is no file size limit, but all URLs account limits apply to import so normally you won't be able to import more than 500 URLs at once. Contact Us if you need to exceed your monthly limit using an import.
• Import operation can be relatively slow (if number of URLs > 100) and includes a timeout element. After 30s of waiting, browser may show a "Server Not Responding" message. The server is still working on import, you just need to give it more time.
The number of URLs are displayed after each successfull import.

Other details involving the import procedure
1. Supported file formats: CSV and XML (format recognized by mime-type sent by browser, not by file extension).
2. Supported import fields: long URL, short URL (short URL parsed and only hash is used, other parts ignored).
3. Short URLs with duplicate or invalid hash are skipped.
4. Long URLs are validated according to our normal validation procedure. If it is not valid, the URL is skipped.
5. Use semicolon field separators instead of comma.
6. When importing short URLs use complete short URL instead of short hash alone. "http://example.com/tinyHash"

Possible user-space error messages
File upload error: "Unknown file type"
XML parsing error: "Error reading XML file"
XML errors: [description of syntax error]
CSV parsing errors: "Error reading CSV file"
Data format requirements not met: "0 URLs imported"

Excel clicks report includes: date, short URL, long URL, note, total clicks, unique clicks and is limited to a maximum of 10,000 rows of URLs - chosen using date range or tag query. Data in this report can extend out to a maximum of 90 days (clicks/date default is last 90 days).
Data is organized in a standard row x column matrix.
• The cells are labeled at the top.
• Each parameter is located in a separate column.
• Every row represents a new date.


1. Login to your account and click Manage button.
2. Click Reports button in upper right corner of link list.
3. Generate report by setting Start and End dates then click Export. Or
4. Generate report by entering tag(s) query then click Export.

Presence or absence of tags indicated with prefix "+" and "-" respectively.
Examples below are not encoded (for readability):
+banana&+boxed - query all URLs, that have both "banana" and "boxed" tags attached.
+banana&-boxed - query all URLs, that have "banana" tag and doesn't have "boxed" tag attached.
+banana|+boxed - query all URLs, that have "banana" tag or "boxed" tag attached.
(+banana|+boxed)&(+fresh|-premium) - query all URLs, that have: 1) "banana" tag or "boxed" tag attached; and also have 2) "fresh" tag attached or doesn't have "premium" tag.
"+" prefix may be omitted (it is considered by default)
For AND operator you can use different symbols: &, comma, semicolon.
For XOR operator you can use: ^

This is a CSV file that includes:
• Total clicks. total monthly clicks for each of the last 12 months.
• Clicks for each of the last 12 months.

One click to email or send to your favorite website. Click "Share" and a list of choices will pop-up, click the one you want or search if you don't see it (after that it remembers your favorites). One click will send the short link to your chosen site or email client. Note: Twitter forces re-writing and replacing of all URLs posted to use t.co (their own default shortener). Some or all of the original URL will be shown in the tweet, but the actual hyperlink will always go through t.co.
• From home page, after shortening a URL the QR Code icon will display below it. Click icon to bring up Share box.
• From your account links list. A Share icon will display in the right hand corner of every link container. Click icon to bring up Share box.

When an account expires (either the two week trial or expired subscription) your links will still work, but not directly; visitors are taken to an interstitial (Preview) page first, requiring a click-through to reach destination. Expired accounts can not edit links or create new ones.

Short link pageview events can be saved to your Google Analytics account (data saved to a Google Analytics property, setup for your custom domain). To start this, login to your TINY account and go to: Settings > Account Settings > Google Analytics. Enter your tracking ID. Tracking ID can be found in your Google Analytics account under "Property Settings" and will be in this format (UA-XXXXXXXX-Y).

Satellite accounts are multiple user accounts managed under a single branded domain. The functions and privileges of individual satellite logins revolve around one master account and can have three possible permission levels. New satellites are launched by going to Settings > Account Settings > Satellite Accounts.
PERMISSION LEVELS
Isolated users don't see other URLs in master account. They can create and edit only their own URLs.
Read Only users can see other URLs in master account, but can only edit ones they created.
Full Access users can see and edit all URLs, but has no settings permissions.
Only Master account is capable of adding, editing or deleting satellite accounts.
Color codes are randomly assigned to satellite users for link identification and association purposes. These colors can be edited as needed (click to pick color).
Other limits of satellite users:
Isolated can not: Export/Import URLs or mass edit based on tags or generate CSV click reports.
Read Only can not: Export/Import URLs or mass edit based on tags, .

Redirect codes are a type of HTTP Status Code. TINY Redirect settings are global and apply to all links in the account. It can be configured under Settings > Account Settings > Redirects. Redirect code options are 301, 302, 303, 307. If your account has been set for 301 Permanent Redirects and you tested an edited URL and destination appears unchanged it is due to your browser's cache. Browsers take shortcuts to perform faster. Rather than check the TINY site to verify if anything with the link has changed since its last use - the browser assumes it has not... grabs a previously written copy and redirects using your computer's local storage - bypassing TINY servers (and incidentally bypassing stats collection). In other words the link works fine for others who click it, but appears unchanged for you, until you clear your cache. Try clearing your browser cache and cookies 307 is a temporary redirect and will not trigger caching. 302 and 303 will not trigger caching either.

Short URLs = custom domain + short hash (myshortdomain.com/obza4). If a visitor enters your custom domain (minus the short hash) into a browser, by default it will go to TINY/. Root page redirect option means that a separate "homepage" can be configured for the root of your custom domain (basic domain with no short hash). To set up a custom homepage, login to your account and go to: Settings > Account Settings > Redirect. Enter the homepage URL into box: "Custom root domain redirect URL" (such as http://mysite.com/faq/landingpage.html ). NOTE: Custom root domain redirect URL can't be the same as your custom domain name. Don't use your custom domain name for this setting or it will result in an endless loop error.

Short URLs = custom domain + short hash (myshortdomain.com/obza4). If a visitor makes a mistake in the short hash, by default it will go to a TINY/not found (404 error page). 404 page redirect option means that a separate "error" page can be configured so that link mistakes (instance of any short hash error) will go to the page of your choice . To set up a custom 404 page, login to your account and go to: Settings > Account Settings > Redirect. Enter the custom 404 URL into box: "404 page redirect URL" (such as http://mysite.com/faq/landingpage.html ). NOTE: The destination of 404 page redirect URL can't be the same as your custom domain. Don't use your custom domain for this setting or it will result in an endless loop error.

404 report is a Not Found report applying to all short links in your account. It is good for finding specific click errors made by your users, such as typos or involving case sensitive short hashes. Login to your account and go to: Settings > 404 Report > Redirect Errors.
404 reports include errors that have taken place during that last 90 days.

Login to your account and go to: Settings > Account Settings > Profile enter new password and click "Update my account"

You can reset your password by requesting a password recovery email from the login box. Enter the username you registered account with. Be sure to submit registered username (not email address).

This is an IP address filter designed to prevent your own traffic from affecting the click metrics. Simply put, it allows you to filter out clicks that come from your home or work IP addresses. You can make test clicks and otherwise visit the link, but from a stats reporting viewpoint, all short link traffic coming from your organization's network will not exist. The visit is ignored if it takes place from a given IP.

To find the public IP address your browser is currently using:
Search "what is my ip address" on Google.

login to your account and go to: Manage. The search box is located at the top of the page and includes URLs and notes. If you can remember something about the original long (destination) URL or short hash, just type it into the box. Notes field are also queried at the same time, but Tags are not included in search.

1. Sign up an account on the service tier of your choice if you have not already done so.
NOTE: tiny.cc (free), Branded, Pro and Enterprise are isolated and separate services. There is no central signup, so be sure you have started out on the correct service tier.
2. Login to your account and go to: Settings > Subscriptions. Pick a plan and then click Checkout through PayPal.

PayPal is our exclusive payment processor. This doesn't mean that credit cards can't be used. It only means that subscriptions (month-to-month) payments require a PayPal account. Other options.
• We never see credit card information or any other financial details. All is handled through the PayPal secure environment.

With a PayPal account
• Our month-to-month plans use a recurring payment profile, saved in PayPal's system. So a recurring payment (month-to-month subscription) is not possible without a PayPal account.
• Also, when you connect your bank account to your PayPal account, you can make online payments directly from your bank.

Without a PayPal account
• If you can use a credit card but not a PayPal account - the only remaining option is to contact us about issuing an invoice for a 1yr payment.
The invoice will come from PayPal, but since it is a one time purchase you can complete your credit card payment first, and then decide whether to save your information in a PayPal account for future purchases. Signing up for a PayPal account at that point is entirely optional.

Pro service subscriptions for example has a 50k plan and 150k plan. Switching between 50k plan and 150k plan can be done with these steps:

1. Login to your PayPal account and cancel your current subscription. Alternatively, contact us and we can cancel the subscription from our end.
2. Login to your Pro TINY account and go to: Settings > Subscriptions. Select the new plan and then click Checkout through PayPal.

1. Login to your PayPal account and cancel your current subscription.
2. Alternatively, contact us and we can cancel your subscription from our end.

A branded URL is a short link that contains a custom or branded domain. Example of a short link using a generic domain: http://tiny.cc/u69qrw. Short links with generic domains can be made by anyone. Replacing tiny.cc with a personal domain makes the short link "private" because only you or (or your users) can create short links containing an exclusive domain. See illustrations of branded domain set up.

Simple set-up for branded short links with our service:
1. Pick & buy a domain (or use one of ours).
2. Sign up for our service and tell us the domain you will use.
3. Set DNS of your domain to connect with our service. If you need a generic URL shortening domain (like tiny.cc) contact us and we will do this step for you.

NOTE: The domain you use for short URLs must be dedicated to that single purpose only. It can't be both your website domain and short URL domain at the same time.
However, you can use a subdomain for short URLs. The root domain to your website is mysite.com for example. So the root domain is tied up and unavailable for short URLs. But a subdomain such as s.mysite.com can be created and used for short URLs. It doesn't need to be "s" it can be any single character or combination of characters.
Quick summary of how domain/subdomain would work:
• Website = mysite.com
• Short URLs = s.mysite.com

If you aren't interested in branding aspects and need a custom domain for a high volume project or even just to use the features in our premium service, contact us about having one set up for free.

Otherwise, if you want to score the perfect domain here is a good starting point:
• How the TLD affects SEO (You don't need a dot com domain to be successful on Google)
List of top level domains (Wikipedia lists)
Domain hack utility (not up-to-date with latest TLDs)

Domain Registrars
iwantmyname (Very comprehensive, will check all possible TLDs. Also has 1-click DNS setup for your TINY branded account!)
domainr (Good search function, also includes domain hack suggestions)
Sedo (largest secondary and auction market for domains)

Point your personal domain or subdomain to IP-address:   104.131.121.169

This involves making a change of A-record or URL forwarding at your domain registrar. The Domain Name System (DNS) is what connects a domain to a website. Your custom domain needs to connect to TINY services at 104.131.121.169
The exact procedure for updating DNS varies depending on each domain registrar, but here is a general outline:

1. Login to your domain registrar account and pick domain to modify.
2. Find registrar's method for managing DNS entries. The terminology will be like: "Host Record," "DNS Record," "Advanced DNS," "DNS Configuration," "Total DNS," "DNS Zone."
3. Add a new record if none exists or edit an existing record.

See illustration of a typical domain registrar's panel. The completed DNS modification form might include this info:
Record Type: A Record
Host: @
IP Address: 104.131.121.169
TTL: 30 minutes

• And the final step is a little patience.
Your shortening domain will usually be ready to use within an hour, but understand that there is a DNS "propagation delay" that depends on various factors. It could take 12 hrs or even up to 48 hrs. Servers around the world cache a copy of DNS records for a period of time. You can Check DNS for traffic shift after making host changes. Enter your domain on that site and confirm that it is pointing to IP-address:   104.131.121.169

Custom domains are configured at sign up (using the sign up form). Please contact us if later modifications to domain are need.

Special characters represent an excellent opportunity to register either a very short or nicely branded domain, but before you register this kind of domain take note of the pros and cons . Domain names containing special characters, are called IDN (Internationalized Domain Names). Here is a list Top Level Domains that allow international characters.
• Standard encoding for international domain names. Example, árt.com will display in your TINY account as árt.com But punycode is a way to represent special characters using standard alphanumeric keyboard characters ( punycode version of árt.com is xn--rt-lia.com ) Because special characters were not orginally allowed in regular domain names, IDN domains won't work in older browsers and some email clients. More details about shortening IDN URLs.

All click stats details are 100% private and require login to view
• "total clicks / unique visits" is real time, raw data - regardless of source.
• Total clicks = all visitors, regardless of source.
• Unique clicks = all unique visitors.
• Return clicks = total visits minus uniques.
• The ratio of unique to return visitors helps you figure out interest level or stickiness of your page content.
• Referrers is a metric that tells you how they got there, or which website they last came from.

Short link pageview events can be saved to your Google Analytics account (data saved to a Google Analytics property, setup for your custom domain). To start this, login to your TINY account and go to: Settings > Account Settings > Google Analytics. Enter your tracking ID. Tracking ID can be found in your Google Analytics account under "Property Settings" and will be in this format (UA-XXXXXXXX-Y).

Google Analytics is the standard in traffic analytics, but it also has some limitations to be aware of. Typically, questions raised involve the accuracy or precision of Google Analytics.

Here is a quick summary of how Google Analytics works, what it does and doesn't do:
• Only tracks visitors that: are not Bots, have JavaScript enabled, allow Cookies, and stay at least until page fully loads.
• A reporting delay = usually about 5 min, but can be up to 24 hrs.
• Links with < 1000 clicks will have lower accuracy.
• Uses data sampling techniques which are statistical estimates and not precise visitor numbers.
Data sampling rarely has an impact on the insights you get from the analytics. For example, if charts are indicating conversion rates are lower for Android users than iOS users. Then the basic results (conversion rates are significantly lower on Android) hold true regardless of any data imprecision.

Most traffic stat services quit at the country level. Our click geolocation can drill down to the level of cities. login to your account and go to: Manage > Tiny link > Get Stats > City View . The default has an accuracy level of 50% to 75%.
Custom upgrades can provide 99.8% accurate on a country level, 90% accurate on a state level, 81% accurate on a city level.

New clicks is similar to inbox "new mail." Indicating which URLs had traffic since you last logged out of your account or closed browser. Refreshing page will show most recent accumulated in New clicks category. New clicks is also an option in (Sort by: drop down box) at the top of Links page. login to your account and go to: Manage page.

Bots are often programmed to hit links as soon as they post to certain sites. What you are experiencing in this case are twitter bot and various other social media analysis engines in a competition to collect data on all posted links.

Daily click reports are an optional setting for any link in your account. Reports are emailed once a day. They include total clicks, new clicks and any notes. login to your account and go to: Manage page. An email icon is displayed on the left edge of each URL. Clicking the icon switches it from light to dark, indicating that URL will be included in daily report. Click reports are sent to the email address registered in your account profile.

This report is designed to open directly in Excel and be ready for processing.

Clicks data for particular dates are organized in a standard row x column matrix.
• The cells are labeled at the top.
• Each parameter is located in a separate column.
• Every row represents a new date.

More on how to use Excel Reports

Application Programming Interface (API) is a set of routines, protocols, and tools for building software and applications. Our structure conforms to the REST API concept. TINY v3 API documentation can be found here.

While TINY functions can be automated, there is no requirement to use our service exclusively through the API. A simple form allows for URL shortening with manual copy and paste methods (Login to your account and go to: Home). Management of URLs by hand is also an option and includes all functions available through API (Login to your account and go to: Manage).

Login to your account and go to: Settings > Account Settings > API Key.

API limits are determined by the service plan. To see your account limits Login and go to: Settings. URLs limits are specified in URLs/month and Max URLs/account. API limits are specified in requests/day. When limits are exceeded it results in the following error codes:
1220 -- 'URLs limit has been reached'   (Total account size limit reached or URLs/month limit reached)
1303 -- 'API call limit reached'   (API requests/day limit reached)

In addition there is a limit on multiple execution parameters sent in a single call. 30/batch is the default.
1221 -- 'Exceeded limit of batch operation'

When using batch operations multiple parameters can be passed in a single GET or PUT request. For example to shorten multiple URLs in a single API call.

30/batch is the default. When batch limits are exceeded it results in the following error code:
1221 -- 'Exceeded limit of batch operation'

To use the dashboard for monitoring API requests. Login to your account and go to: Home.
The chart can display your hourly API requests. It is a usage counter over two different time frames - last 7 days and last 30 days.
An indicator also shows your current day usage limits. For example, 7/500 0.01% means you have made 7 API requests out of 500 (single day limit) - 0.01% have been used.

It is a method for encoding URLs when they are sent through our API. GET-parameters should be percent-encoded.

URL-encoded query strings using PHP.
URL-encoded query strings using online form.

The TINY client libraries gives building block examples of how to use our API.

• Multiple users are supported. We call them Satellite accounts and they are managed under a single branded domain. The functions and privileges of individual satellite accounts revolve around one master account can have three possible permission levels.

• Management of multiple domains in a single account would be an Enterprise only feature.  Email Us

Short URLs = custom domain + short hash (myshortdomain.com/obza4). Short hashes can be random or custom. A custom URL contains a custom short hash. If nothing is entered into customurl box, the default short URL will be generated with random characters. But you have the option of entering chosen characters or a keyword into this box to give the URL an alias or nickname (alpha-numeric characters, underscores, and dashes are allowed). Example, you are shortening a news article link and to make it easy to remember you enter "BBCnews" into the customurl box after pasting the long news article address into the box next to it. The URL that results is http://tiny.cc/BBCnews. The short hash in this example is "BBCnews"
• Custom URLs are case-sensitive - if you make it with capital letters it must be used with capitals. The exception to this is when your account is configured to use non-case sensitive URLs (Settings > Account Settings > Redirects). The setting differences (case sensitive vs non-case sensitive) is what is meant by case sensitive switching If you duplicate a custom URL (using same characters, but with case differences only) and it doesn't work; it may be due to earlier link testing that you did with your browser. See browser cache details under Edit Links.
NOTE: there is a 25 character length limit for any custom URL... go beyond that and your link will not work as you expected. It will be cut-off at 25 characters!
• Short hashes are private with all of our premium services. This means you never need to worry about hash availability in custom URLs! Custom URLs on the tiny.cc (free) site are on a first come basis. That means you can use a short hash only if it has not already been taken by another user.

The system supports subdirectory forwarding. This means previously made short links can be re-pointed to any page on a website by appending slash and filename - making one short link able to serve multiple purposes. For example your home page:  mynewwebsite.com --is--> tiny.cc/mws2  and you sometimes need links for mynewwebsite.com/about and mynewwebsite.com/info.html. Instead of creating two other links you can just append the basic one: tiny.cc/mws2/info.html or tiny.cc/mws2/about (or to any other page on your site). NOTE this only works for the 1st level. You can't use two slashes and forward to a 2nd level such as tiny.cc/mws2/fr/contact.

URL query strings can be passed through short links as in this example.
Long URL: http://example.com/path?page=1    Short URL: http://myshortdomain.com/x

Short URL with parameters to be passed
• http://myshortdomain.com/x/file.html?user=32

Resulting redirect URL
• http://example.com/path/file.html?page=1&user=32

Concerned about blindly clicking a Tinycc URL due to chance of it hiding a virus, spyware or otherwise offensive material? Just add an equal sign to the end of any Tinycc URL (or branded domain URL)... as in this example: http://tinycc.us/1=  A preview page lets you safely see the address of that destination in its full, expanded form before actually visiting the site. Still unsure? Click "scan this link for malware first" button to see real-time results of nine different types of possible threats.

Special characters country/language native characters can be used with our system. Neither the long URL or your personal domain is limited to standard alphanumerics. The story about forms of encoding such as UTF strings, ASCII strings and how browsers handle it, is long and technical, but there are just a couple of details that need to be pointed out here.

Special characters in the long URL
This example URL, https://www.google.com/webhp?=1&espv=üniversite contains ü (Latin Small Letter U with diaeresis) and can be shortened without issue through our system. But note that we will automatically display the character in encoded form. So instead of ü after the URL is shortened you will see %C3%BC in its place.

Using IDN domains in your branded URLs

Questions about link privacy and short links appearing in search results. See Search Engines and Link Indexing for details.

TINY was designed for use with modern compliant browsers. Internet Explorer 10 and 11 are partially supported. See this complete browser list for more details.

Have instant access to one-click link shortening anywhere you go on the internet! See Tools for details.

Facebook automatically adds a bit of code to links used with apps or for other postings: ( ?ref=... ) These are "referral tags" and have proven tricky with short URLs in the past. But no worries, TINY will handle them correctly.

Getting error message [object Object]? Be sure to visit home page directly at http://branded.tiny.cc then refresh page when you see branded.tiny.cc in address bar.

Other issues? Try clearing your browser cache and cookies Your computer's anti-virus/firewall can also stop login. If using Bitdefender make sure to whitelist tiny.cc.

All accounts are under our general Terms of Service
But if you are in a tightly regulated industry or need a special service level agreement we can provide that also.
Contact Us

Questions about plans and feature customization can be expedited by using this short questionnaire (all infomation submitted is confidential).
Service Inquiry.

If you have a specific issue and can't find an answer in the FAQs, you can contact Customer Service here and typically get a response within 24 hours.  Email Us

support@tiny.cc  •  (765) 997-8469    [765 997 tiny]